Privacy Policy for Gelap88 Platform

Cookies and Turning Them Off

The site uses cookies to remember your preferences and keep your session secure. These small files also help us analyse traffic patterns so we can improve the service. If you disable cookies in your browser, you can still access the platform. However, some features may not work as intended, and you may need to log in again more often or see less relevant content.

Who Data Is Shared With

We share your data with analytics providers and hosting companies that act only on our instructions. These third parties help us measure site traffic and keep the platform online. Your personal information is never sold to anyone. We do not rent, trade, or otherwise disclose your data for any third party’s own use. Your privacy is protected at all times.

Why Each Type Is Held

Contact form submissions are kept so we can reply to your enquiry and provide the information or support you requested. Without this data, we would not be able to respond to you. Server logs, including IP addresses and page views, are retained to monitor the site’s performance, diagnose technical issues, and improve your experience. This data helps us ensure the platform runs smoothly for all players.

Data Collected and When

When you use the contact form on the platform, you submit your name, email address, and any message you write. This information is provided voluntarily when you reach out to us with a question or request. The web server also automatically records technical data each time you visit. This includes your IP address, browser type and version, and the pages you view. These records are standard for most websites and help us understand how the lobby is used.

How Long Records Are Kept

Contact form messages are stored only as long as needed to resolve your enquiry. Once the matter is closed, the message and your details are deleted from our systems. Server logs are retained for a reasonable period to allow for performance analysis and security reviews. When the data is no longer required for these purposes, it is securely deleted.

Accessing or Deleting Your Data

You have the right under Malaysian personal data protection law to request a copy of any personal data we hold about you. Simply submit a request through the contact page on the platform. You may also ask for your data to be deleted at any time. We will process your request promptly and confirm once the removal is complete. No fee is charged for reasonable requests.

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